Episode 13: Reduce Your Business To A System

What Is A System?

Business systems are designed to connect all of an organizations operational parts into steps and procedures that work together to create effective business strategy. Any business has a business process, but how effective is it? How operational is it? How much management does it take? When answering the question what is a system, consider what area of your business need to be systematized first.

Systems Thinking

Systems thinking is the idea of structuring your thinking around creating systems. What is your current business process and what parts are not working? What areas of day-to-day business need to undergo business process improvement? Or are there parts of your business that lack structure and system completely? Are development of systems within our business took time and many years, but it started with minor improvement to client complaints and daily inefficiencies that were holding our business back.

Can your business pass the “what if I wasn’t here test”? On this episode we are diving deep into business systems; how we got started, what we’ve implemented, what doesn’t work, the importance of systematization.  

Episode Breakdown -

00:40 What Are Business Systems?

01:20 All Businesses Have Systems

02:24 What Areas Of Business Need To Be Systematized?

03:30 Systems Reduce Stress

04:43 Systems Help Replace You

06:48 Organized Truck Triggers Need For Systems

10:05 The Beginning Journey Of Our Systematization

15:50 Step 1 – Put It On Paper

16:20 The E Myth Book

17:05 We Lose Money Without Processes

18:35 “What If I Wasn’t Here?” Test

22:42 What Do I Do To Make Something Better?

23:56 Systems Create Predictable Experience For Customers

24:34 Inefficiencies In Businesses Exposed

27:23 “Your Business Will Expose Where You Need Next System”

29:42 Not Fun To Be Always Be In Startup

30:30 “I Am The Only One Who Can Do It”

31:48 Job Time Studies In Field Formula

34:02 Anything Can Be Reduced To Systems

35:20 Systems Born Out Of Complaints Or Inefficiencies

36:24 Systems Need Awesome Training

38:00 Implementation – Systems Don’t Replace Management   

39:30 Measure Everything (In Marketing)!

41:38 Franchising Eliminates Pain Of Systemizing

45:12 Franchise Day 1 Looks Like 15 Years Business

49:06 Franchise % Is Less Than Sales Tax

50:06 Elimination Of Hiring Several Roles

52:00 How Long Does Creating Systems Take?

54:40 No Growth = No Opportunity

55:23 Growth Without Systems Is Very Fragile

57:18 Systems Make The World Go Round